Privacy Policy
We respect your privacy. This page explains, in simple words, how we handle your details when you visit our site or place an order on WhatsApp.
Information we collect
- Your name, phone number, and delivery address (only when you place an order).
- Product details you choose (like quantity, material, and customization note).
- Basic website usage data (like pages visited) to improve the website.
How we use it
- To confirm your order, arrange delivery, and contact you about your order.
- To answer your questions on WhatsApp.
- To improve our products and website experience.
Sharing of information
- We do not sell your personal information.
- We may share your delivery details only with courier/delivery partners to deliver your order.
WhatsApp orders
- Orders are confirmed on WhatsApp, so messages are also processed by WhatsApp.
Returns and exchange
- No return or exchange option available.
- Exchange will be possible only when any damage occurred during couriering. For that unboxing video will be must.
Contact
If you have any questions about this policy, email us at nishadmalappuram721@gmail.com.